FAQ

How soon will you be able to valet my car?

We generally aim to be with you within 48 hours of booking, however to avoid disappointment; wherever possible please try to book at least one week in advance.

 

How long will a valet take?

A mini valet will take approx. 2.5-3 hours, whereas our gold level will take 5.5-6.5 hours; we can give you an approximate idea when taking your booking.

 

I don't know what service I need, can you help me choose?

We are happy to discuss your exact requirements to let you know our recommended processes to suit your needs and provide a free, no obligation estimate.

 

Do I need to provide water?

No, we carry water on board our vans.

 

What is detailing?

Detailing is thoroughly cleaning the vehicle, removing any contaminants, swirl marks, minor scratches, oxidisation and other imperfections to restore a show room shine.

 

Why should I have my car detailed?

By having your car detailed you will be creating a showroom shine to the exterior paintwork along with protecting it for the future and making future valets have a greater effect.

 

I'm selling my car, what service should I choose?

Having your car valeted prior to sale will not only help to maximise the sale value but will also make it more eye catching. The most common valet chosen by customers selling their vehicle is the silver level valet.

Can I just have the seats shampooed?

The services shown are our most popular combinations and we also list our most popular additional services, we can though provide any combination of services that you require and you can certainly just have your seats shampooed.

 

What is the difference between polish and wax?

Polish will protect and condition paintwork, whereas wax will add shine but will not protect as long as polish.

 

How do I pay?

We accept debit cards, cash or bank transfer.

 

Do you offer discounts to regular customers?

If you want us to valet your vehicle on a regular basis, we offer a discounted price on future bookings; however the initial valet will not be discounted. We can also offer a discount for anyone booking more than one vehicle for valeting on the same day.

 

What are the results like from a machine polish compared to a hand polish?

Hand polish gives good results if the paintwork is already in average condition, but a machine polish will always give better results especially on dull, tired paintwork.

 

What products do you use?

We only use high quality products from Autoglym; this ensures that we can give the best result for your vehicle that will last as long as possible.